Shipping policy

Glidex Shipping Policy
Last updated: July 7, 2025

At Glidex, we are committed to delivering our high-quality products directly to your home – no matter where you are in Europe. We have designed our shipping policy to be clear and simple, so you can enjoy a seamless shopping experience from checkout to delivery.

Shipping area

We are proud to offer shipping to all German-speaking countries in Europe. To ensure reliable and secure delivery, we work with renowned shipping providers such as DHL and DPD.

Shipping costs

We believe that access to high-quality products should be easy and affordable – that's why we offer free shipping on all orders . There is no minimum order value to take advantage of this offer.

Order processing and shipping

We know how excited you are for your products – that's why our team works quickly and carefully to ship your order as soon as possible.

  • Same day: Orders received before 2 pm on a working day will be shipped the same day.

  • Next day: Orders placed after 2 PM will be shipped the next working day.

  • Working days: Monday to Friday, excluding public holidays.

Estimated delivery time

Once your order has been shipped, you can expect delivery within 3-4 working days .

Holidays and peak season

During promotions, holidays, or peak season, delivery times may be longer. Please allow 1-2 additional business days . We will, of course, inform you of any delays.

Order confirmation & shipment tracking

Once your order has been shipped, you will receive an email with a tracking link or tracking number . You can use this to track your delivery directly on the shipping provider's website.

Customer support

Your satisfaction is important to us. If you have any questions about your order or shipping, please contact our customer service:

📧 Email: support@glidexdeutschland.shop